Privacy/Refund  Policy:
privacy

Welcome to www.thelifecoachcertification.com (the “Site”). We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services (collectively, “Services”) offered by www.expresscoaching.net (“Authorized Customers”).

What is Personally Identifiable Information?

Personally Identifiable Information refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, Social Security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.

What Personally Identifiable Information is collected?

We may collect basic user profile information from all of our Members and Site visitors. We collect the following additional information from our Authorized Customers: bill to and ship to names, addresses, phone numbers, email addresses and credit card information needed to authorize purchases and transact payments for products and services. What organizations are collecting information? In addition to our direct collection of information, our third party service vendors (such as credit card companies, clearinghouses and banks) who may provide such services as credit, insurance, and escrow services may collect this information from our Authorized Members. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Visitors and Authorized Customers. Some of these third parties may be intermediaries that act solely as links in the distribution chain, and do not store, retain, or use the information given to them.

How does the Site use Personally Identifiable Information?

We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to fulfill buying and selling requests on the Site. We may email Visitors and Authorized Customers about research or purchase and selling opportunities on the Site or information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries, or to provide requested information.

With whom may the information be shared?

Personally Identifiable Information about Authorized Customers may be shared only with other Authorized third party service vendors for purposes of completing transactions. We may share aggregated information about our Visitors, including the demographics of our Visitors and Authorized Customers, with our affiliated agencies and third party vendors. We also offer the opportunity to “opt out” of receiving information or being contacted by us or by any agency acting on our behalf.

How is Personally Identifiable Information stored?

Personally Identifiable Information collected by www.thelifecoachcertification.com is securely stored and is not accessible to third parties or employees of www.thelifecoachcertification.com except for use as indicated above.

What choices are available to visitors regarding collection, use of the information?

Visitors and Authorized Customers of www.thelifecoachcertification.com may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by contacting us at info@thelifecoachcertification.com.

Are Cookies used on the Site?

Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our Members and the services they select.

What partners or service providers have access to Identifiable Information?

Our privacy policy does not cover their exposure to this information. Disclosure of Personally Identifiable Information to comply with law. We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Authorized Members.

How does the Site keep Personally Identifiable Information secure?

All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.

How can Persons correct any inaccuracies in Personally Identifiable Information?

Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at info@expresscoaching.net. This e-mail address is being protected from spam bots, you need JavaScript enabled to view it.

What happens if the Privacy Policy changes?

We will let our Visitors know about changes to our privacy policy by posting such changes on the Site.

Links

The Site may contains links to other Web sites. Please note that when you click on one of these links, you are moving to another Web site. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.

Refund Policy:

A course registration fee of $100.00 USD guarantees your spot in the program and is non-refundable. You may cancel without penalty if your request is received at least 14 days prior to your start date.

If you cancel 14 days prior to your start date, a refund of any tuition paid less the registration fee will be issued. Request must be made in writing to our corporate office. No refunds are are permitted for any reason once a Username and Password are issued to the student area. Requests must be made in writing, postmarked and mailed to:

The Life Coach Certification Group
125-1030 Denman Street
Vancouver BC, V6G 2M6
Canada